Patient Right and Responsibilities
Patient Rights & Responsibilities
Every patient shall have the right to:
- Reasonable access to care
- Receive considerate and respectful care
- Visitors
- Know the name/title of any clinical staff involved in their treatment
- Be informed of his/her health condition, including unanticipated outcomes
- Information concerning the following:
- Diagnosis
- Treatment
- Prognosis
- Be involved in care planning and treatment
- Formulate advance directives and appoint a surrogate to make healthcare decisions on his/her behalf to the extent permitted by law
- Have the hospital staff and practitioners comply with those directives withholding resuscitative services, forgoing or with¬drawal of life sustaining treatment
- Have a family member or representative of choice and his/her own physician notified promptly of admission to the hospital
- Accept or refuse treatment and be in¬formed of the medical consequences of such refusal
- Make informed decisions regarding par¬ticipation in clinical research
- Personal respect, privacy and confidentiality
- Access to information contained in his/her clinical or medical records within a reasonable timeframe
- Confidentiality of clinical and medical records
- Social, religious, and psychological well being
- Reasonable response to requests for ser¬vice including ethical issues
- A qualified interpreter if needed
- Be informed of hospital rules, regulations, and complaint resolution
- Be informed of the reason for transfer to another facility
- Knowledge concerning the professional status of caregivers
- Access to protective services
- Appropriate assessment and management of pain
- The right to be free from restraints or seclusion that are not medically necessary or used as a means of coercion, discipline, staff convenience, or retaliation
- Receive care in a safe setting and be free from abuse or harassment
- Explanation of his/her hospital bill and access to financial counseling
Every patient is responsible for:
- Communicating honestly and directly
- Cooperating with the healthcare team
- Understanding his/her health issues
- Participating in his/her health issues
- Consequences resulting from non¬compliance
- Following hospital rules and regulations
- Being respectful of others and hospital property
- Informing the hospital of a violation of patient rights
- Fulfilling his/her financial obligations for health care
- Communicating any safety concerns, including perceived risk in his/her care, and unexpected chances in their condition
Equal Rights of Patients Policy:
It is our policy to care for all patients equally regardless of sex, race, ethnic background, religion or handicap. It is our policy to make a good faith effort to provide nondiscriminatory care and services. This effort is supported by the following mechanisms:
- Accessible building and grounds
- Availability of bilingual translators and, whenever practical, written translation of documents
- Availability of telecommunication devices for the hearing disabled
- Availability of closed caption televisions for the hearing disabled
- Availability of sign language interpreters for the hearing disabled
- Availability of physical assistance for the blind and individuals with other disabilities
- The posting of the Patient’s Rights Statement